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Frequently Asked Questions
Do you offer payment terms?
Will I have to pay sales tax?
Are there order minimums?
Will I have access to marketing materials that I can use in my business?
Do you offer replacements/returns?
How long does order processing and shipping take?
How do I place my wholesale orders?
Do you have sales representatives that can visit us in person?
Will I have access to the DITCH YOUR ACNE training program and/or other training(s)?
WHY DO PORE-CLOGGING INGREDIENTS IN SKINCARE MATTER?
To help paint a picture of why pore-clogging ingredients matter when it comes to acne, here’s the story of our founder + CEO, Danielle.
Danielle suffered greatly from acne and went on Accutane three times to try and fix it. But her breakouts always came back. Why? Because of pore-clogging ingredients in skincare.
Eliminating pore-cloggers is one of the most straightforward and powerful ways to help acne-prone skin get clear and stay clear.
But unfortunately, 90% of skincare, makeup, and haircare products contain pore-clogging ingredients, which can make it extremely difficult to avoid them. That’s why you will never find pore-cloggers in any of our formulas at CLEARSTEM.
Instead, here you’ll find potent clinical-grade skincare formulas made with powerful actives for your specific skin concerns—100% free of pore-cloggers, always.
Because you shouldn’t have to settle when it comes to getting the clear, radiant skin that you deserve.
HOW DO I CREATE AN ACNE-SAFE ROUTINE AND LIFESTYLE?
The key to clear skin isn’t just what you put on your face—it’s a whole-body approach. Here’s where to start:
- Swap out pore-clogging products – If it clogs, it’s gotta go! (We can help.)
- Support your skin barrier – Hydrated, healthy skin is less prone to breakouts.
- Go for internal + external support – Because acne starts on the inside.
- Optimize your lifestyle – Diet, stress, and sleep all play a role.
CLEARSTEM is designed to tackle all the factors behind acne—from what’s happening on your skin to what’s happening inside your body. That’s why our formulas go beyond just treating symptoms—they help prevent breakouts at the source.
To get started building an internal + external acne-safe routine, take our 60-second skin quiz.
WHAT PRODUCTS SHOULD I START WITH?
We know it can be a bit overwhelming to figure out where to start!
You’ll see the biggest wins for your skin by removing pore-clogging ingredients from your skincare. Use our Pore-Clogging Checker to see what skincare you need to replace.
Then, you can take our 60-Second Skin Quiz to build a better routine.
But if you still feel overwhelmed, here’s what we recommend you start with:
- For External Support: Clear Skin Routine
- For Internal Support: MINDBODYSKIN
The more you stick around, the more you’ll learn about how to prevent acne in your daily life. We promise it gets easier, and we’re always here for you.